Internal Customer Service 1 Day Training in San Francisco, CA

This event offers a professional platform to connect, learn, and grow within the industry. This event offers valuable insights and professional development opportunities. Our classroom and corporate training provides you the opportunity to interact with instructors and benefit from face-to-face instruction. Certificate:Course Completion Certificate
Language:English
Duration:1 Day
Credits:8
Course Delivery:Classroom/ Virtual Live / Onsite
Course Overview:
This workshop is designed to help staff improve collaboration with colleagues and other internal customers as a keystone for improving your performance in today’s competitive workplace environment. Using a self-assessment tool, you will discover your dominant communication style and learn how to adapt that style to work more effectively with others. The course will help you to improve your communication skills, make good first impressions, set the right expectations, manage yourselves, and build collaboration skills. After attending this workshop, you will be able to work more effectively with colleagues and team members.
Learning Objectives:
After completing this course, delegates will be able to:
Agenda:
Module 1 : Communicate clearly and confidently:
Module 2 : Working Better together:
Prerequisites:
None
Course Materials:
Attendees will receive a course manual with presentation slides and reference materials.
Technical Requirements:
For eBooks:
Internet for downloading the eBook
Laptop, tablet, Smartphone, eReader (No Kindle)
Adobe DRM-supported software (e.g. Digital Editions, Bluefire Reader)
eBook download and activation instructions
However, catering to the demands of busy professionals, our virtual training programs are as effective as face-to-face learning. Reach us [email protected] dates and details of Instructor Led Live Virtual Sessions.
If you would like to get this course customized and delivered exclusively for your group, we have an On-Site Training Option you can reach us [email protected] more details about on-site or corporate training.
Offers:
Groups of 3 people 10% Discount
Groups of 5 people 15% Discount
Groups of 10 people 20% Discount
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